Notes on Collaboration-Related Conflict

Conflicts generally arise from differences of opinion in these areas:

Procedural - how things are done

- Individual responsibilities

-- May include leadership

- Work style

- Timing

-- Pace

-- Length of time

-- When x is due

- Conflict resolution

- Expectations of quality

Affective - individual values and beliefs

- Prejudices and views

-- Gender

-- Race

-- Politics

-- Religion

Substantive - what should be done, the work itself

- Context

- Purpose

- Audience

- Organization

- Development

- Visuals

- Design

- Language conventions

- Usability