Instructional Manual - Notes

(1) Strategies

Content

Repetition - repeat each step to take care of maintaining readers expectations

Alignment - eg. centered, left hand aligned to to left hand side

Proximity - image close to words

* relate these in terms of the overall rhetorical principles discussed

- Bitzer -ACE (Audience, Constraints, Exigence-purpose and needs)

*preset considerations to relate to design principles

- Vatz - Salience

*no preset constraints or set of conditions, rather you working in attention

*to what degree is ACE relevant

(2) Instructional Manual/Title

-Outline/scope/intro/purpose

-Name of the Product (Picture)

-Outlines

-Introduction describing the scope of the scope of the project

-Materials

-Methods

1. verbal step - image

2. ---

3. ---

*Table with merged columns - Anderson calls it superstructure

*Most of our instructional manuals will probably not look like this

(3) Usability Test

1) Preset Objectives

User 1 User 2 User 3 Results

Objective 1 x x read out loud 67% users skipped title

Objective 2

Objective 3

*eg. Did they read the title? Didn't skip title

2) Code Observations

-Gather observations or statements then categorize it, and then create results

-Create descriptive categories based on frequency

Observation Statements Category Results

"You went from 3 to 15" # of steps All users said too many steps, therefore we created seperate sections

----- --- ----

----- --- ----

----- --- ----

*Can say I originally had 3 sections with x amount of steps, now I have 5 sections with y amount of steps because z% of users identified that there were too many steps

-Do follow up Questions after the test

*When creating revised instructions manual you have the three resources above [(1)(2)(3)]