Creating Instruction Manual

Think About.....

Use Table to Help Control:

A. Contrast

B. Repetition

C. Alignment

D. Proximity

- how things are connected together

This will help to determine what goes where i.e. steps, images etc.

While you do this think about your:

* Audience

* Constraints

* Exigence: Purpose or Need

* Sinequanon(Something you can't do without) of Rhetoric

* Create Salience; What stands out? Essential Tool

* How do you grab the attention of your reader in order to emphasize what you want to convey?

Note: Refer to Bitzer and Vatz

What's Included in Conventional Instruction Manual:

1. Purpose

2. Parts/Materials

3. Steps

-Identify using numerical number

-Start each step with ACTION verb

Go beyond convention of normal instruction

Think of different ways to display

Anderson says: I'm providing conventional structures for you but you need to adapt them to your own situation and audience.

Use data gathered from Usability Tests

Sample Size: 3 People

* Set Objectives and tabulate conclusions

* After each step, indicate how each user responded

* Take notes, including user statements

- Your user's statements are your data...No data = No results

- Categorize statements

* Data gives you arguments for redesign of manual

Create a Table of the Culmination of Your Test Results:

First Column: Unit of Analysis

Second Column: Descriptive Categories

Third Column: Results

All these aspects will contribute to final redesigned instruction manual!

Good luck!