Quiz Answers

1. How often should a researcher conduct user tests?

a. Test early and often

2. Different persons respond in different ways to any communication.

3. What are five (5) strategies of avoiding bias in a usability test?

a. Avoid intrusions (remain unobtrusive).

b. Refrain from intervening.

c. Fraise question in an unbiased way

d. Ask someone else to conduct your test instead of you.

e. Deemphasize relationship to draft.

4. What are five (5) especially productive types of questioning methods to ask after the test?

a. How do you feel about the communication overall?

b. What do you suggest?

c. Ask them to respond to different parts of the test

d. What were you thinking when you encountered the problem?

e. How did you overcome the problem?

5. In order to measure pre-and post- test attitudes, what two types of questions should the tester ask?

a. Ask open ended questions

b. Scaled questions (liker scale)

6. What two (2) factors determine the persuasiveness of your communication?

a. User’s attitude of the subject matter.

b. What was the quality of the communications?

7. What are three (3) types of usability tests?

a. Performance

b. Location

c. Understandability

8. What three (3) strategies can you use to test the users’ understanding of your communication

a. Ask your reader to paraphrase what they just did.

b. You paraphrase and ask them if it was correct.

c. Ask them to apply the information and see if it was correct.

9. What strategy can you use to ask your test reader to apply information in your communication?

a. Ask your user to apply the information to a fictional scenario.

10. What four (4) strategies are essential in performance tests?

a. Location

b. Provide the resources they will need.

c. Ask the readers to perform the same tasks as the target audience.

d. Gather information in ways that enable observation of test readers.

11. What two (2) questions do measure criteria address in a usability test?

a. How can I improve my draft?

b. Is my draft good enough?

12. What seven (7) pieces of information must the tester inform the test readers of prior to a usability test?

a. The purpose

b. How long it is going to take

c. You can stop at any time

d. The right to not participate

e. The risks of the test

f. Please follow the instructions exactly as provided

g. Where the test will take place.